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Read Actual Comments From Nissan of New Rochelle Customers
Our business thrives on customer interaction and feedback. We hope to continue the incredible things we’re doing here at Nissan of New Rochelle and want our customers to participate in the process. Whether you just stopped in for a test drive or have purchased a vehicle, we’d like to hear from our customers in New Rochelle.
If you are able to spare a few moments of your time, we would ask that you fill out a testimonial about your experience at Nissan of New Rochelle! We always appreciate your feedback!
My husband and I went to 3 Nissan Dealer ships. We came back to Nissan of New Rochelle to purchase our 2016 Rogue. Our Salesman Donell was wonderful. He was very efficient and honest. He also worked with us to ensure our process was smooth. Our financial adviser Bruce was also wonderful. He made the process of financing a breeze. I would recommend both of these gentlemen to all Nissan Buyers! Definitely go to New Rochelle Nissan and ask for them both! We are happy with their service!
10 out of 10
I purchased a Jeep liberty from this dealership and had quite an awesome experience. Sheldon worked with us for two weeks in order for me to secure my car and was very patient and understanding throughout the entire process. I would definitely recommend that any individual in search of the vehicle go to Nissan of New Rochelle because of the level of professionalism and for the environment as a whole.
Recommendation for Bruce Green
I met and was taken care of by Mr. Bruce Green, the finance Manager for Nissan of New Rochelle. He was very professional and informative. He also explained in great detail why the extra services I purchased were needed. I would recommend Bruce and my sales representative, Donnell to any of my friends. He provided a great experience.
The team at Nissan of new Rochelle was great!!!!!
I receive a wonderful service at Nissan of new Rochelle the staff was great the finance manager ( mr.Bruce green) and the sales person (donell) was amazing!!!! Nissan of new Rochelle is the best place to go!!!
I was happy with the service I received. The sales guy really worked to help me get out of a car that I really didn’t like. I would recommend this dealership.
I had a great experience!
I’m so excited to share my experience from New Rochelle Nissan dealer. I just bought my Rogue 2017 and I love it. Alonso the salesperson was the best, so friendly and professional. He was so happy to answer every single question I had. I’m so happy I choose this dealer. I definitely recommend it! Thanks to Joseph as well you guys made me feel very comfortable. ? This is my second Nissan and I’ll definitely go back!!
Hello, Nissan New Rochelle ! Beautiful Great Experience !
Hello Again, Nissan from New Rochelle Beautiful Experience from customer Debbie R. After visiting several Car Dealerships with one of the dealership worst experience. I decided to visit Nissan New Rochelle seen a Used Certified Car interested in on the internet, I was greeted By Michael Pasquale at Front Door we talked explained what type of Car I was looking for and my Budget looking to spend. Mr. Mike Pasquale Aces with the Sale.knowledgeable on what I was looking for. I have to mention The Financial Officer Was Great Mr. Devon THANK YOU MIKE PASQUALE, MR. DEVON DEFINITELY WILL BE BACK !!! AND NISSAN COMPANY OF NEW ROCHELLE BEAUTIFUL
My experience as a first time car buyer was superb thanks to Donnell VanCleave. Donnell listen to my concerns and needs in addition to understanding that I was on a budget. Donnell made sure that I got the vehicle I wanted at a price that I could afford. Thanks you for your efforts are well appreciated and will not go unnoticed.
My credit isn’t all that great, I walked into Nissan expecting the worse. I worked with Donell to find the right fit for me that worked with my budget most importantly getting me the lowest monthly payment as possible. I recommend Donell to anyone who wants to do business at Nissan. Absolutely love his customer service skills.
4 Great Men
I have to say that our experience at this dealership was amazing. We were recommended by a close friend to Marcos, the GM. We went on a Thursday and explained our situation. He went over some things and told us to come back in about 6 months when the deal would make sense (with a big car). We went home and thought things over and thought maybe it could work with a small car. We called Marcos back on Saturday and presented our idea, he said yes, it could work. We went in and he was expecting us with Donell, the SS. They took down our info and got to work. Some hours went by and we had Anthony, the owner, talking to us giving us options and ideas of what would work out best for us and our situation. Another hour went by and we were introduced to Bruce, the FM, and he told us what he was working out for us and also giving us options. After 6 hours, yes six, we walked out we the heaviest weight off our shoulders, peace of mind and kids fed (they serve popcorn, pizza, bread, coffee, water) and entertained (big plus in my eyes) and so thankful and grateful to these 4 men that did everything in their power to have us walk out of there with what we wanted and at a good deal (as opposed to the disaster we had previously gotten ourselves into with another dealership). It’s probably their job to get the deal but it definitely was not there job to really work with what we had, and they made it happen. If you are looking to get into something or get out of something, I recommend Nissan of New Rochelle, in particular those 4 men, as I am sure you will walk out or drive out, happy just like my family did.
Excellent dealership if you’re in the market for a new Nissan. Michael Pasquale sales rep and the sales manager did everything in their power to give us the best price possible with no BS. They went out of their way to make the whole ordeal Fast and painless. Excellent!!
Our salesman Michael P. & his manager were extremely helpful, knowledgeable & understood our needs when purchasing the vehicle. The process was handled very professionally & Michael went above & beyond to expedite the purchase. Happy Holidays! Urena
Donell and Bruce get the job done efficiently!
Donell handled my situation very well. I got almost a brand new car for a excellent price. Bruce is a excellent finance manager. Go see Donell Mile P and Bruce at Nissan of New Rochelle.
First Time Car Buyer
I would definitely recommend Donnell VanCleave from Nissan of New Rochelle to anyone in the Market for purchasing a vehicle. When I walked into Nissan of New Rochelle with my fiance, we both were nervous about the process of purchasing a vehicle. Donnell was both very patient and courteous. Donnell took his time answered all questions and guided us every step of the way. Donnell and Bruce assured us that when we walked out of Nissan, we would have a vehicle with payments that fit into our budget. Needless to say we did.
Honest, considerate, and helpful staff-Car buying
Nissan of New Rochelle is a dealership for the buyer! The staff is incredibly knowledgebable about their product but most importantly is focused on customer satisfaction through transparency and honesty. They efficiently explain the modern features of your potential next car based on your specific needs and interests. My wife and I were recently in the market for a new crossover and began our initial research at various car dealers in the area. Where Nissan of New Rochelle separates themselves from their competitors, is their ability to explain complicated financial components of buying a car, while working to get you the best price. Mike Pasquale and Joseph, at Nissan of New Rochelle, are incredibly committed to their customers’ satisfaction and it shows throughout the buying process. They are relaxed and personable individuals and are considerate of your money and time. They understand this is an expensive and important decision. I highly recommend checking them out for your next buy or lease
Exceptional customer service
Donell’s patience and customer service was the best by far, he took his time to make sure all of my needs where met and that I walked out with the best deal possible. I highly recommend him and Nissan of new Rochelle to all buyers.
Didn’t try to upsell us
Of the four car dealerships we visited yesterday considering options for a pre-owned second vehicle Nissan of New Rochelle stood out above the rest (a couple of which admittedly we’d stopped by in prior years) for its can-do attitude. Although as is typical with auto dealers in the greater NYC area where real estate is so expensive the physical plant is on the small size, with a compact show-room and a crowded lot that twists around the service entrance, there was actually a manager on the floor, and you could sense the difference. We didn’t end up buying a “new” car (anywhere, yet!), but both the salesperson and manager were responsive to our needs (and didn’t try to upsell us) so if we spot something in their online inventory that looks like it may be a good fit we’ll definitely be back to try again.
Best car buying experience
I LOVE my car and I will definitely go back when I need my next car. Usually I hate going car shopping but it was easy at Nissan of New Rochelle. My salesperson Hector was very friendly and not pushy like most car salesman. I never felt pressured. The sales manager Joseph was great too. When it came to negotiating the price he was flexible and open to actually negotiating. In the end I think we both ended up with a mutually beneficial price. After I drove off the lot there was a small issue with the used car I bought. One that you would not have discovered until you drove over 65. I immediately called Joseph and Hector because they each gave me their cell phone numbers and they were very helpful. First thing the next morning Nissan mechanic Carlos was waiting for me. He drove me to the train station so I could go to work and picked me up after. My car received new brakes at no cost (which is great because I tend to go through brakes quickly). For a used car purchase they treated me as if I bought a brand new car.
First Time Buyer
Excellent dealership, Pedro my sales man went above and beyond to help us walk away with a car in our budget that day. His manager Joe help is too. They stayed passed closing time making sure they could give us the best deal possible. I highly recommend them.
I will definitely buy a car from you again.
Nissan of New Rochelle offered one of the best buying experiences of my life. They matched my price and payment plan and got me into the vehicle I wanted without any issues. The staff is friendly, courteous, and very knowledgeable. Thanks to Donnell, Anthony, James, and Bruce.
I highly recommend using their service department.
I will say that the service department is wonderful! The man to takes your initial information, Carlos, is always SO friendly! And the lady, Minnie, who checks you in is extremely pleasant and welcoming! The mechanics are great too, they work very quickly to get the customer in and out.
Excellent costumer service!
Thank you, Bruce! Bruce Green, finance manager, was very helpful, patient and knowledgeable when we were making a purchase. The manager also came in during the process and greeted us. Great experience and highly recommended!